For technology and business leaders
Keep the
outcome in view.
Going live tells you that a system is operating. It leaves another question: is the change the business depended on actually holding?
Outcome Observability connects evidence from the work to an executive who can act, and follows through to see what changed.
A concern worth examining. A decision someone can make.And a later check on what that decision achieved.
Explore the bookThe leadership question
Who can act on what the work reveals?
A technology team can investigate a workflow. A business executive can change the conditions in which it is used. OO brings those responsibilities together around one operating condition that matters to the investment.
The point is to make a useful decision possible, including when the evidence challenges an explanation someone has already defended.
Read the short introductionThe forthcoming book
Protecting Transformation Value After Go-Live
Outcome Observability
El Mehdi Kadaoui
Under contract with CRC Press / Taylor & Francis.
The argument, commitments and worked examples behind the discipline.
The detailed method will be presented in the book. This site introduces the question it addresses and invites experienced readers to challenge the proposal.
OO has not yet been formally deployed or shown to be effective.